getting weird \"timeout\" message...help???!!!

by **geofreesun** » Mon Mar 03, 2008 8:31 pm

hi

I am running phpfreechat for my website.

we did a test the other day, it spit out the "xxx quits. (timeout)" message like every minute even though the person is still online.

I increased the "timeout" value in the parameter list but it still ocassionally spits out the same message. also, this creates another problem which is people appear online long after they are actually logged off

I'm wondering if there is a way i can get rid of the timeout notice?

thank you
geoffrey

by **shini** » Wed Mar 05, 2008 3:11 pm

I've got the same problem! please help!

by **shini** » Fri Mar 14, 2008 9:27 am

Hope it will be fixed soon! This is a *REALLY* big problem!

by **phpfreechat** » Fri Mar 14, 2008 3:03 pm

could you check if this problem occurs on the official demo room ?
http://www.phpfreechat.net/demo

by **shini** » Fri Mar 14, 2008 5:15 pm

The problem is that it occurs very rarely on my computer... But many users seems to get the message "You must be connected to send a message" very frequently, and they have to refresh the page to talk again... I'm trying to collect some infos from them (browser version & settings, connection speed, computer specs, and so on) but I can't notice anything common to all the people having this problem...

by **j0sh** » Wed Mar 26, 2008 11:37 am

same problem here... please fix this critical bug

by **bertran** » Wed Mar 26, 2008 11:52 am

Just a suggestion from a no-coder, so just ignore it if it's useless: Wouldn't it be possible that the system checks user and session and login again automatically instead of sending the message "you must login to send a message" ?

by **shini** » Wed Mar 26, 2008 4:01 pm

bertran wrote:Just a suggestion from a no-coder, so just ignore it if it's useless: Wouldn't it be possible that the system checks user and session and login again automatically instead of sending the message "you must login to send a message" ?

+1!

by **Nelfo** » Thu Mar 27, 2008 7:46 am

Has this problem been resolved? I was hoping an upgrade to 1.1 would eliminate it, but I'm still getting that message. Ideas?

by **phpfreechat** » Thu Mar 27, 2008 8:28 am

I'd like to take some time to fix this bug, but what I really need is a way to reproduce the bug systematically.

by **j0sh** » Thu Mar 27, 2008 8:54 am

kerphi wrote:I'd like to take some time to fix this bug, but what I really need is a way to reproduce the bug systematically.

you can reproduce this also in your demo

Code: Select all: 10:51:46 ‹ciccio› :| 27/03/2008 10:51:49 * นามขุนลอท้าวเธอ quit (timeout) 27/03/2008 10:52:10 ‹ปิ่นมุข› นามขุนลอท้าวเธอ, ปิ่นยังไม่มีเลขดับเลยนะแจ๋วขอดับชัวๆๆๆล่าง หน่อยจิ 27/03/2008 10:52:28 * นามขุนลอท้าวเธอ quit (timeout) 27/03/2008 10:53:04 * นามขุนลอท้าวเธอ quit (timeout) 27/03/2008 10:53:39 * นามขุนลอท้าวเธอ quit (timeout)

by **j0sh** » Thu Mar 27, 2008 8:56 am

unfortunately i don't know when and why this happen... in my chat users can't chat because they are often kicked out...

by **shini** » Thu Mar 27, 2008 11:20 am

same here... I asked many users to describe the problem, but it occurs randomly

by **Nelfo** » Thu Mar 27, 2008 4:30 pm

Kerphi, it's not happening in the demo room, and I have no idea how you can reproduce this. The only thing I can say is that I wasn't having the error on my dev environment (laptop) but the same code on production is timing out.

by **phpfreechat** » Thu Mar 27, 2008 5:12 pm

Thank you for all these details. As I cannot reproduce the bug myself, currently I cannot investigate, but please don't stop your reports.

getting weird \"timeout\" message...help???!!!

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