Hostagator is not a supported hosting service for PFC.

by **re*s.t.a.r.s.*2** » Mon Dec 13, 2010 12:22 am

Hi there,

My fellow friend "radionow" received and email from HG admin level 2 stating that Hostgator uses
Apaches' suphp mod and at the requirement from the phpfreechat page is stated as unsupported module : http://www.phpfreechat.net/required-config

In the Known unsupported hosts: section reads as follow:
All hosts with “suphp” apache module enabled.

Please Oldwolf can you confirm that SUPHP mod its unsupported?

thanks all..

by **radionow** » Mon Dec 13, 2010 3:18 am

yes I was just gonna come and ask that question since HG Support staff requested me to. Does php Free Chat new versions (like 1.3) support suPHP?

by **OldWolf** » Mon Dec 13, 2010 7:09 am

I'm afraid I don't know the answer. Kerphi will have to field this one.

by **re*s.t.a.r.s.*2** » Mon Dec 13, 2010 7:51 am

Thanks for your help,

We been with this issues since a week a go, testing my account and "radionow" 's and same behavior, this must be true because doesn't happens in a new installed vps server... with bare installation of Apache and Mysql and very few module loaded but SUPHP..

by **radionow** » Mon Dec 13, 2010 9:11 pm

Alright, thank's OldWolf. I think I'm going to switch to VPS in a little while, my website is growing anyway and Shared Hosting just isn't going to cut it. When I do, I'll make sure it will work

by **radionow** » Wed Dec 15, 2010 12:56 am

I am convinced that suPHP does work with PFC, here is why:

I also have hosting at WebHostingWorld.net and have this chat installed. After talking with a rep at WHW, they do use suPHP, and they do not have the timeout issue with PFC that I have with Host Gator. Plus, the http://www.phpfreechat.net/required-config page says at the top versions less than 1.0 BETA 5.

If kerphi comes on maybe he can confirm this but i dont know how often he is on.

by **OldWolf** » Wed Dec 15, 2010 1:27 am

radionow wrote:If kerphi comes on maybe he can confirm this but i dont know how often he is on.

He used to be on more frequently, but he's been away for some time.

by **lxndr** » Sun Feb 27, 2011 11:37 pm

If this is the case and it's not supported by Hostgator it seems odd that they provide it as a directly installed module via QuickInstall in their cPanel. I was in the process of making it available on my own site but I'm a Hostgator user too so perhaps am wasting my time?

by **re*s.t.a.r.s.*2** » Mon Feb 28, 2011 12:48 am

who knows try and let us know, only way to find out..

by **Cweener** » Mon Mar 21, 2011 7:36 am

I'm using hostgator.
Works fine for me.
No bugs at all. ^_^

by **littleantz** » Wed Apr 20, 2011 12:24 am

Im using dedicated server in one of my install and it works. My dedicated is SUPHP

by **re*s.t.a.r.s.*2** » Wed Apr 20, 2011 12:29 am

Thanks for your kind report.

by **littleantz** » Wed Apr 20, 2011 9:01 am

By the way.. just to add.. my demo page is running under my reseller pla in Hostgator.

http://chat.littleantz.info

It looks oK so far.

by **phpfreechat** » Wed Apr 20, 2011 12:30 pm

Humm quickly I don't see any reason why pfc could not work with suphp ... I think it should work.

by **radionow** » Wed Apr 20, 2011 3:03 pm

Yeah I blame the issue I was having on the host. I manage my own VPS now and it works just fine

Hostagator is not a supported hosting service for PFC.

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