It would be nice if the admin has the possibility to define some texts and is able to send the text via mouseklick on the chat.
For example define the text
- hello, what can I do for you?
- good bye, have a nice day!
- To find the answer for this questions go to http://xxx.com/faq
and so on.
When a user enters the chat, the admin could greet the user with the predefined texts just by clicking on the text in the lower end of the chat.
Would be nice - is it possible and how?